Workforce Sentiment Index
Bi-Annual Flagship
A bi-annual benchmark measuring workforce sentiment across leading IT and business process services providers. The Workforce Sentiment Index tracks employee experience, changes in workforce confidence, and emerging signals that may affect delivery resilience and competitive position.
Overview
Workforce sentiment provides an important view into the health and resilience of the organizations delivering technology and business services. The Workforce Sentiment Index benchmarks leading providers to assess how employee sentiment is evolving, where meaningful changes are occurring, and how workforce experience compares with client perception. The report combines provider rankings with movement analysis, market-level trends, and cross-index comparisons to identify emerging workforce and delivery signals.
Key Questions Answered
• Which providers have the strongest workforce sentiment?
• Which providers are gaining or losing workforce momentum?
• How is workforce sentiment shifting across the services market?
• Where are significant changes in employee experience emerging?
• Where do workforce and client sentiment diverge?
What's Included
• Workforce Sentiment Index rankings
• Provider-level workforce sentiment benchmarking
• Four-quarter trend and movement analysis
• Market-level sentiment trends
• Significant mover analysis
• Workforce vs. client sentiment comparison
• Workforce and delivery positioning analysis
• Methodology and scoring framework
Go Beyond Traditional Research
Research at market speed.
